Webinar: “Good Enough” Isn’t Good Enough Anymore

I know I always bring all the free webinars to the forefront but this webinar while it is not free is definitely one worth paying for since it provides some pertinent information. Please see the details below for webinar information and registration links.

“Good Enough” Isn’t Good Enough Anymore: 8 Steps to Take Your Utility from Good to Great (May 9th, 2017 11am PDT / 2pm EDT)

In today’s world of tight budgets, rising costs and demanding customers, running anything less than a high performance organization is a one-way ticket to failure – for both you as a manager and your utility as a whole. But how do you turn a typical public agency like a utility company into a fast-paced performance engine in order to succeed? As we’ve seen, the typical “good enough for government work” operation is not cutting it anymore when we go asking our customers for the funds to properly operate our utilities.

Join utility management and performance expert Rob McElroy for an engaging and thought-provoking webinar walking through the simple steps necessary to get your utility up and moving fast as well as techniques to increase the effectiveness of your staff almost immediately.

In this webinar, our presenter will provide a blueprint for transforming your typical “good enough for government work” operation into a high-performing team. Throughout this discussion, McElroy will also reference case studies and examples of how utilities have transformed their operations and gained funding to properly operate their utility by delivering results customers notice. Within this examination, McElroy will point to utilities around the country that’ve transformed their organization, including those that’ve earned multiple EPA “Awards of Excellence”, and discuss how you can achieve the same.

Learning Objectives
Attendees can expect the discussion and education of the following learning objectives.

  • Explore how to create an effective mission statement for your utility that everyone understands.
  • Examine what you must provide so that your staff can get more accomplished.
  • Discover how to leverage competition to create a high-performing organization.
  • Explore how to obtain funds to properly operate your utility by offering a new customer experience.

 

For further information and to enroll  in this course click the link.


Train Your Team
Get the whole team trained! We offer additional savings if you register as a group. For group pricing information, contact us at learning@forester.net

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About WRlibrarian

Currently employed with the Water and Sewerage Authority at the Water Resources Agency, I have taken the opportunity to create an innovative and exciting blog to make staff aware of library related activities, as well as, relevant information that can have an impact on the Agency's operation.
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